Certified Licensing Professionals, Inc.

Policies and Procedures

If you have specific questions about CLP program policies, please contact us at clpinfo@licensingcertification.org.

 

Use of Credential and Wording of Certificates

After receiving notification of CLP designation, the credential may be used as long as certification remains valid and in good standing.  Individuals may not use the CLP credential until they have received specific written notification that they have successfully completed all requirements, including passing the exam. Certificants must comply with all recertification requirements to maintain use of the credential.  
 
All certificates issued by CLP will be alike in design and wording.  The certificate shall note the certificant’s name, certification number, certification date, which is the first day of the month following the test administration window (for example, the certificate of candidates who test in October are dated as November 1, xxxx), and certification expiration date. 

 

Waiver and Release of Information

Individual applicants and certificants may authorize CLP and its agents to communicate essential information relating to the application, certification, and review of these items to employers, state and federal authorities, other applicants and certificants, educational programs, and others by means of a newsletter or otherwise ONLY upon receipt of a written and signed authorization. 
 
Examination scores are confidential and will not be disclosed to any third party unless CLP is directed to do so by subpoena or court order, or when a candidate or certificant requests in writing that his/her scores be sent to a third party, indicating which particular scores are to be disclosed, identify specifically the person or organization to whom the scores should be sent, and pay any fees required by CLP for sending said scores.  
 

Summary of Certification Activities 

CLP will prepare and publish a summary of certification activities at least annually. The published information will include the number of individuals who took the CLP exam, pass/fail rates, and other aggregate certification/recertification data as appropriate. The annual summary will be publicly available.
 

Equal Opportunity

All administrative practices and procedures will be nondiscriminatory on the basis of age, race, creed, color, religion, lifestyle, national origin, gender, sexual orientation, veteran status, or disability.  
 

Awarding of CLP Credential 

Only individuals who meet all eligibility and examination requirements are awarded the CLP credential. 
 

Limitations

CLP provides information on its certification procedures and objectives so that training courses can be developed specifically to help persons planning to take the CLP examination, however CLP does not develop, endorse, certify, or accredit training programs.  
 

Appeals Policy 

Adverse decisions by CLP may include, but are not limited to:
1. Denial of candidate application; 
2. Denial of certification for an individual;
3. Denial of certification renewal for an individual; and 
4. Revocation of certification.  
 
In the event of an adverse decision in the areas outlined above, CLP shall advise the individuals involved of the decision and of the procedure for appealing the adverse decision. Individuals will also be notified of the appeal policy in the Candidate Handbook, on the CLP web site, and/or in other published sources.  The individual desiring to appeal CLP’s adverse decision (the “Grievant”) must adhere to the following procedures and associated time lines.
The request must be received within sixty (60) days of the date that notice of the adverse decision was issued by CLP. The candidate is responsible for demonstrating with clear and convincing evidence that the appeal should be granted. CLP shall review the request and notify the applicant of its determination. To request a copy of the full Appeal Policy, please contact CLP at clpinfo@licensingcertification.org.
 
All administrative practices and procedures, including appeals, will be non-discriminatory on the basis of age, race, creed, color, religion, lifestyle, national origin, gender, sexual orientation, veteran status, or disability.  
 

Ethics and Discipline Policy 

Ethics Complaints Procedures
Persons concerned with possible violations of CLP Rules of Professional Conduct or other standards or requirements of CLP may identify in a written statement to CLP the person(s) alleged to be involved and the facts concerning the alleged conduct in as much detail and specificity as possible, with available documentation. The statement must include the name, address, and telephone number of the person making the statement and others who may have knowledge or facts concerning the alleged violation.
 
Disciplinary Standards
The Board, in its sole discretion, may revoke or otherwise take action with regard to the application or certification of an individual in the case of:
1. Ineligibility for certification;
2. Irregularity or misbehavior in connection with any certification examination;
3. Unauthorized possession, use, access, or distribution of certification examinations, score reports, answer sheets, certificates, or certificant or applicant files, documents or other materials;
4. Material misrepresentation or fraud in any statement to CLP or to the public including, but not limited to, résumé fraud or any statements made to assist the applicant, certificant, or another person to apply for, obtain, or retain certification, renewal of certification, or employment as a licensing professional;
5. Any condition, including but not limited to, substance abuse or any related illegal use, which impairs competent performance as a licensing professional;
6. Gross or repeated negligence or malpractice in professional work, including but not limited to, releasing to third parties without authorization the confidential information of clients, competitors, or others with whom the certificant or applicant has a professional relationship;
7. The conviction of, plea of guilty, or plea of nolo contendere, to a felony or misdemeanor that is directly related to a candidate’s or certificant’s education, training, or employment, or competent performance as a licensing professional;
8. Not adhering to the CLP Rules of Professional Conduct or other professional standards of practice if the applicant or certificant is in possession of other professional certification(s); or
9. Filing a complaint with CLP against an applicant or certificant if and only if the Hearing Panel determines after a previous complaint was without merit and that the complaining individual has a retaliatory motive or brought the complaints before CLP in bad faith.
 
Disciplinary Review Procedures

Whenever CLP receives written allegations from a complaining individual or legal entity against an applicant or certificant that raise an issue under the disciplinary review procedures, CLP shall transmit such allegations to the chair of the Review Panel. If the Review Panel determines that no good cause exists to question eligibility or compliance with the standards, no adverse action shall be taken and the complaining individual or legal entity shall be notified of this finding in writing by certified mail or courier delivery with return receipt requested. If the Review Panel determines by majority vote that good cause does exist, the Review Panel shall direct communication to the applicant or certificant by certified mail or courier delivery with return receipt requested.

Sanctions
Sanctions for violation of any CLP standard(s) may include one or more of the following:
1. Denial or suspension of eligibility
2. Revocation
3. Non‐renewal
4. Censure
5. Reprimand
6. Suspension
7. Training or other corrective action
8. Unpublished confidential reports maintained in CLP records
9. Conditions relating to any of the above
10. Any of the above sanctions may also be applied against a complaining individual or legal entity if and only if a majority of the Hearing Panel determines, after at least one (1) prior complaint against the same applicant or certificant, that both the first and any subsequent complaint by the complaining individual or legal entity is deemed to be frivolous by the Hearing Panel, and that the complaining individual or legal entity has a retaliatory motive or brought the complaints before CLP as an act of bad faith.
 
Disciplinary Appeal Process
The applicant or certificant may appeal to the Appeals Panel a decision by the Hearing Panel regarding the truthfulness of the allegations, apparent misunderstanding or misrepresentation of material facts presented as evidence, or material procedural error, and may appeal a decision by either the Review Panel or the Hearing Panel by following the procedures outlined in the Appeals Policy. To request a copy of the full Appeal Policy, please contact CLP at clpinfo@licensingcertification.org.
 


 

Certified Licensing Professionals, Inc., 1800 Diagonal Road, Suite 280, Alexandria, VA 22314
Phone: (888) 391-7719 Email: clpinfo@licensingcertification.org
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